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Troubleshooting Guide: Shopify Inbox App Not Showing on Ella Shopify Theme

Troubleshooting Guide: Shopify Inbox App Not Showing on Ella Shopify Theme

In the dynamic world of e-commerce, staying connected with customers is crucial. Shopify Inbox App provides a seamless way to manage customer communication, but what happens when it doesn't show up as expected on your Ella Shopify Theme? In this guide, we'll dive into the steps to troubleshoot and resolve this issue, ensuring you can make the most of this valuable app.

Instruction:

  1. From your theme -> go to "Customize"
  2. Go to "Theme Settings" -> scroll down to "Custom CSS"
  3. Add the below code into the setting box. Remember to "Save" your change
#shopify-chat inbox-online-store-chat {
display: block;
}

 

Troubleshooting Guide: Shopify Inbox App Not Showing on Ella Shopify Theme

Conclusion:

Effective communication is at the heart of successful e-commerce, and the Shopify Inbox App plays a pivotal role in achieving that. By following these troubleshooting steps, you can address the issue of the Inbox App not showing on your Ella Shopify Theme, ensuring a seamless connection with your customers.

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