A supported item purchased from Envato Marketplace or the HaloThemes website includes 6 months of item support from the purchase date. Once your support has expired, you can renew it by choosing a 6-month or 12-month support plan to continue receiving technical assistance for your theme.
What's included in item support:
* Answering questions about how to use the item
* Answering technical questions about the item (and included third party assets)
* Answer your specific questions about the features and functionality of the item
* Provide some guidance on the way the item is designed
* Answer questions about third party assets or functionality (e.g. plug-ins) bundled with the item, such as how they work and other technical questions.
* Help with defects in the item or included third party assets
At HaloThemes, our unwavering dedication lies in delivering unmatched support, offering personalized assistance to swiftly and effectively address all your queries and needs.
FREE Customization Included
- 6-Month Plan: Get 30 minutes of FREE customization ($40 value).
- 12-Month Plan: Get 1 hour of FREE customization ($55 value) and save $16 compared to two 6-month renewals.
