Ask an Expert is a great solution that enables customers to privately connect with Experts (Store owner) to get direct advise or insights on any questions to aid them in better shopping decision making daily in real time.
Ask an Expert popup guides your customers to put the questions they concern such as: product in stock, size/ color availability or a presale/ wholesale questions…by filling necessary information in fields.
You can have this add-on installed both on whole store or on products detailed page only. Especially, when a customer submit this form on product detailed page, store owner can know what product you are asking for.
* Easily to manage and set up
* Submitted information will be sent to your email address and you will send the feedback email to your customers manually
* Work well with any Stencil BigCommerce Template.
* Optimized layout for Mobile First – Work best on all devices.
BigCommerce Add-on: Ask An Expert
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- Regular price
- $89.00
- Regular price
- Sale price
- $89.00
Single Domain Use
One license is for one domain/ store only. You are not permitted to use one license on multiple domains/ stores.
* Free Add-on Installation
* Fully compatible with BigCommerce Stencil
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FAQs Add-ons
Get answers to common questions about this theme.
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just Submit Support Ticket
Is your add-ons fully compatible with BigCommerce Stencil?
Yes it is.
Do you offer free trials?
Sorry no, we don't have a trial app to let you try our add-ons on our website before purchase. Also, our add-ons are development works not a package. After your purchase, we will start installing our add-ons into your store to make store work well with your theme like our description.
Do you offer refund/exchange?
You can read more at our: Refund Policy
What’s Single Domain License?
Single Domain License allows you to use the purchased Bigcommerce theme and/or extension on a single domain (website). All our Bigcommerce themes & templates and addons come with Single Domain License. If you would like to use the Bigcommerce themes/addons for multiple domains, you must purchase multiple licenses
Where is my add-on package I just paid for it?
Concerning installation, our Bigcommerce Add-ons/Apps are installed by our Technical Team. Simply sending the code file does not ensure its proper functionality as Add-ons are Custom Development Works, not pre-packaged solutions. Compatibility with your theme also plays a crucial role. This is why we offer Free Installation Service as part of our policy for our add-ons.
If you're unable to grant us access to your site for installation, here are three alternative options:
- 01: You can create a demo store and install your theme source there. Subsequently, grant us admin access with adequate permissions for installing the add-on in your demo store. We'll specify the code file we've added for your review.
- 02: Alternatively, you can provide us with the latest theme source for installation on our demo store. We'll integrate our add-on and allow you to confirm its functionality on the frontend before sending back the updated theme source to you.
- 03: If preferred, we can install our add-on into the newest Cornerstone Based theme on Bigcommerce and then share the theme source, detailing the code files we've incorporated for your review
Unable to find satisfactory answers?Visit Help Center
Build With Confidence
Works with the latest features
At HaloThemes, we always keep our themes stay up to date and work with new technology of ecommerce platforms
Non-expiring license for one store
Your payment entitles you to use the theme on a single store, and keep it as long as you like.
Free life-time theme updates
Get the latest theme features and fixes from us. You can redownload your purchase at any time. No payment applied to get your download
Outstanding Customer Support
Our dedicated support team always care about you, get the best technical support as you deserved it.